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Bank of America outage blocks online s or shows zero balances

Many BofA holders took to social media platforms to say they either couldn’t access their online s or saw zero balances when they did .

Bank of America  holders reported their mobile and online s were knocked offline Wednesday, Oct. 2. (AP Photo/Chuck Burton)
Bank of America holders reported their mobile and online s were knocked offline Wednesday, Oct. 2. (AP Photo/Chuck Burton)
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UPDATED:

Bank of America’s mobile applications were apparently knocked offline Wednesday.

Many BofA holders took to social media platforms to say they either couldn’t access their online s or saw zero balances when they did .

The Charlotte, North Carolina-based bank said in a statement that some clients “are experiencing an issue accessing their s and balance information today.”

“These issues are being addressed and have largely been resolved,” the statement continued. “We apologize for any inconvenience.”

One X drolly posted that their money was gone, “but conveniently my debt is still there.” A screenshot of their mobile app showed zero balances for all BofA s except one Visa card.

DownDetector, an online tracker of technical outages, reported between 5,000 to 20,000 BofA s reported an outage starting at 9 a.m. and peaking by 11 a.m. The detector said online, mobile and ATM s were affected.

Jasmene Bowdry, a on Meta’s social platform Threads, said all of her BofA s showed $0.

“That’s all the warning I need,” she wrote. “Putting all my ish (sic) under the mattress and a Crisco can.”

Other Thread s chimed in with:

“Did Bank of America hire Bernie Madoff or something?”

“First, (a) Verizon outage … then the ports closing … now Bank of America is having issues…”

“Didn’t have “Die Hard” on my bingo card this year.”

Others reported reaching customer service at the bank, which told them it was a “glitch” they were working on.

Earlier this week, thousands of Verizon s across the U.S. reported little or no cellphone service in major cities, including in Atlanta, Chicago, Denver, New York and Phoenix.

 

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